Privacy Policy
How we collect, use, and protect your personal information on our short-term rental platform
Last Updated: 7/4/20251. What Personal Data We Collect
- Name, email address, phone number, and identification documents
- Payment information (processed and encrypted by third-party payment processors)
- Booking history, IP address, and device information
2. Why We Collect Data
- Booking and transaction processing
- Legal compliance and communication
- Marketing communications (with your explicit consent)
3. Payment Handling
Card Payments: Processed via PCI-compliant third-party processors (e.g., Stripe)
Cash Payments: Managed directly between host and guest; not stored by our platform
4. Data Sharing
• Your data is never sold to third parties
• Data is shared only with:
- - Property hosts (for booking purposes)
- - Payment processors (for transaction processing)
- - Legal authorities (when required by law)
5. Data Retention
- Booking and profile data retained for 5 years
- Payment data is not stored on our servers
- Communication records kept for dispute resolution purposes only
6. Your Rights
You have the right to:
- • Access your personal data
- • Edit your information
- • Delete your account
- • Export your data
Additional rights:
- • Object to data processing
- • Withdraw consent
- • File complaints
7. Cookies
We use cookies to improve platform performance. Cookie usage is optional and can be managed through your browser settings.
8. Age Restrictions
Our platform is not intended for users under 18 years of age.
9. Security Measures
We implement industry-standard security measures to protect your data.
10. Contact Information
General Inquiries: 062 924 2842
Data Protection Officer: info@bgapartman.com
Questions about this Privacy Policy? Contact us using the information above or visit our Terms of Use page for additional information.