Privacy Policy

We respect your privacy and are committed to protecting your personal information.

1. Introduction

Welcome to BGApartman ("we", "our", or "us").

We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and store your data when you use our website and services.

We keep data collection minimal and transparent — only what's necessary to operate our platform safely and effectively.

2. Information We Collect

We only collect the information required to create your account and provide our booking services.

(a) Information you provide through Google Login

When you sign in using Google, we receive limited account information from your Google profile, such as:

  • Your full name

  • Your email address

  • Your Google profile picture (optional, if you choose to share it)

We do not receive or store your Google password or any other sensitive authentication data. All sign-ins are handled securely via Google's OAuth 2.0 system.

(b) Cookies

We use two first-party cookies:

Cookie NamePurposeTypeDuration
PARAGLIDE_LOCALERemembers your selected language so the site displays in your preferred language.Functional1 year
session_tokenKeeps you securely logged in and helps protect your session.EssentialSession (deleted when you log out or close your browser)

(c) Basic technical data

We collect minimal technical information, such as browser type, device, and anonymous usage logs, to improve website performance and detect abuse.

3. How We Use Your Information

We use your personal data only for legitimate purposes, including:

  • Providing secure login and account access.

  • Displaying and managing your apartment listings (for hosts).

  • Enabling bookings and communication between guests and hosts.

  • Remembering your language preference.

  • Ensuring platform security and fraud prevention.

We do not sell, rent, or share your data with advertisers or third parties.

4. Payments

We do not process or store payment information related to guest bookings. All payments between guests and hosts are handled directly outside our platform.

However, we do process payments for the €100 yearly listing fee required for hosts who wish to publish their properties on our website. These payments are securely handled through Stripe, a trusted third-party payment processor.

We do not store or have access to your full credit card details. All sensitive payment information (such as card numbers and billing details) is transmitted directly to Stripe and managed according to Stripe's Privacy Policy and PCI-DSS security standards.

You can read more about Stripe's data protection practices here:

https://stripe.com/privacy
5. Data Storage & Security

Your data is securely stored in our systems and protected using modern security measures, including encryption and access control. Only authorized team members can access your data for legitimate operational purposes.

Because we rely on Google for authentication, your login security is also protected by Google's own infrastructure and privacy practices.

6. Data Retention

We retain your data for as long as your account remains active.

If you delete your account or request removal, we will permanently erase your personal data from our systems (except where retention is required by law).

7. Third Parties

We do not use any third-party analytics or advertising cookies.

The only external service used for authentication is Google, through secure OAuth login.

We encourage you to review Google's Privacy Policy to understand how your Google account data is handled on their end.

8. Your Rights

Under applicable data protection laws (including the EU's GDPR), you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent and request account deletion.

  • Request a copy of your data in a portable format.

To exercise these rights, contact us at admin@bgapartman.com.

9. Children's Privacy

Our platform is not intended for use by individuals under the age of 18.

We do not knowingly collect data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our services or legal obligations.

If we make significant changes, we'll update the "Last Updated" date and, if necessary, notify users via our website.

Last updated: November 2025

Questions About Our Privacy Policy?

If you have questions or concerns about this Privacy Policy, please contact us at:

admin@bgapartman.com